Contact us

We’d love to hear from you

Questions about your order, our products, or anything in between? Send us a message — we usually respond within 24–48 hours.

Response time: 24–48 hours. Support hours: Mon–Sat, 10 AM–7 PM IST.

Prefer social? Message us on Instagram @wearauralens.

Quick answers

What is your refund or return policy?
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We offer refunds only if the product is damaged or defective due to our side. We do not offer returns or exchanges for any other reason. Please contact us within 48 hours of receiving your order with clear photos of the issue.

How long does delivery take?
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Deliveries typically take 5–7 business days within India. International shipping times may vary.

Can I cancel my order?
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Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.